Privacy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, place an order, or contact customer support. This includes:

Name, email address, and password
Shipping and billing addresses
Payment information (processed securely by Stripe)
Phone number and communication preferences
Browsing history and device information

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Send order and shipping confirmations
Respond to customer inquiries
Improve our services and user experience
Detect and prevent fraud
Comply with legal obligations

3. Data Security

We implement industry-standard security measures to protect your personal information. Payment processing is handled securely by Stripe and we do not store full credit card numbers. All data transmissions use SSL encryption.

4. Cookies and Tracking

We use cookies to enhance your experience, remember preferences, and analyze site usage. You can control cookie settings through your browser. We also use analytics tools to understand user behavior and improve our platform.

5. Third-Party Sharing

We share information with trusted partners only when necessary to:

Process payments (Stripe)
Fulfill and ship orders (USPS, UPS)
Provide customer support
Comply with legal requirements

We do not sell your personal information to third parties.

6. Your Rights

You have the right to:

Access your personal information
Request corrections or deletion
Opt-out of marketing communications
Request a copy of your data

7. Policy Changes

We may update this policy periodically. We will notify you of significant changes via email or through the platform.

8. Contact Us

For privacy concerns or inquiries, contact us at support@nomekopvault.com

Privacy Policy